Your cart is empty.
Your cart is empty.Corey Benoit
Reviewed in Canada on May 21, 2024
I just assembled my counter high set not long ago and so far I'm liking it.The build quality is pretty good, the price on the set was high at first so I waited then it went on sale it was still pretty high and eventually the price got dropped lower. So now to buy the set its worth the price for what you get.The table is plenty big and its got a beer bucket/ trash can underneath which I haven't see on any other outdoor set of this style. The chairs are nice and wide and easily hold me up I'm 6ft 2 and 340 pounds and I got no problem sitting in the chair. The items where wrapped up very well. The only issue I had was the assembly I started off with the chairs the first chair came together no problem the second chair I had issues with the back rest where the one threaded insert was messed up by the factory so I couldn't get my screw in all the way. I contacted customer service and within 24 hours I got a rep on the line. Very nice people. I explained what happened and took some picture they replied giving me some options I could do so I chose to get some replacement parts and they sent the parts out and within two days I got them and i was able to assemble my other chair. As for the table I did have a problem getting the last leg to connect to the table top but eventually with a little force I was able to get it a lined. I'm very happy with both the set and customer service. If it wasn't for the snags in assembling it would have got 5 stars I highly recommended this set. If you ever run into any issues or have a question contact the company and they will gladly work with you to fix any issue you may have.
David S.
Reviewed in Canada on September 27, 2023
Two screws have loosened from the table.How should this be properly repaired?
julie dickerson
Reviewed in Canada on May 28, 2023
The front and back chair cross members will unravelEasy enough to fix I guessBut this is not a good feature and should not have to be doneI’ve now had to fix 2 pieces 😡
Amanda Kanters
Reviewed in Canada on June 13, 2022
I love the look and size of the set. Unfortunately, I was extremely disappointed by the table top. When it arrived, one of the smallest end boards of the table top had fallen off the top. As the weeks have gone by, more of the boards have come loose. Currently 4 of the boards are no longer attached on one side.
Jan
Reviewed in Canada on April 10, 2022
We liked everything about this bistro set. Nice deep seats on chairs. Chairs are comfortable. All parts and pieces were there. No issues with any of the holes not drilled properly on not aligning. Instructions were easy to follow and went together quite quickly and easily.We did have one issue with a couple of boards were loose on the tabletop and would not tighten. We emailed the company and they responded within 30 minutes and have already sent me a new tabletop with tracking info. Excellent company to deal with, very courteous, helpful and quick to resolve my issue. I love this bistro set and is perfect for the spot I have intended to use it in my screen room.
Corey
Reviewed in Canada on April 10, 2021
This is one of the least enjoyable assembly experiences I've ever had. This set, while simple to assemble, is such poor build quality that it requires a lot of muscle to get it together. The screw holes dont align, the table doesn't sit level, and the screw heads strip VERY easily. We were unable to get a screw in all the way on one of the chairs without stripping it and bending the legs, as well as on the table. We are not idiots, we have assembled plenty of furniture before. The instructions are also awful and dont reflect how the chairs actually look/go together (they show screw holes where there aren't any/reversed, and frames that aren't there. The screw/washer counts on the diagrams are also perplexing and dont match the total counts of each type. That said - I don't think we got the incorrect hardware - since on assembly we had no missing pieces at each step and everything matched (despite the counts being off for each size)Overall it looks like it will hold up okay and suits our needs, but I almost stopped what I was doing and returned it mid assembly. Very frustrating, and the table in particular was laughably bad in terms of tolerances and how the legs attach to the tabletop.Don't buy this. Seriously.
Customer
Reviewed in Canada on July 6, 2019
Really nice patio set. I decided that I was going to put it together myself and did so within a few hours. The instructions were easy enough to understand and I soon figured it out. Some of the connections were easier than others and I only need help from my husband in a few areas. The set is solid and we hope to get many years of enjoyment from it.
Linda K.
Reviewed in Canada on July 13, 2019
Perfect set for 2. I love the height of the chairs - I don't have to look through the slats in my railing to see the lake. Very comfortable seats. I love the ice bucket - bring the bottle of wine out or a couple of extra beers. The holder for the ice bucket makes a good foot rest too!
Recommended Products