R. Tucker
Reviewed in the United States on January 14, 2025
I purchased this NAS so that I could migrate away from third-party cloud storage services. I have been using Google Drive to store large system images and synchronize a terabyte of data across two workstations and two laptops. While it has worked well, I wanted physical control of the data. After populating the hardware with NAS quality drives and SSDs, I could see that the company is now pushing its paid monthly services over managing storage on your own. The software (web server, VPN, etc.) does make your NAS accessible remotely via the internet, but it does not make it easy to set up your own backup and sync system. The NAS does have a file sync app but it is crude and error prone when compared with programs such as SyncBack Pro. If faced now with the choice between a cloud service like Google Drive and QNAP's sync service, I would go back to Google.I will eventually get a stable backup and sync system set up using this QNAP NAS but my advice would be to make sure this NAS meets your needs before purchasing. It is a quality piece of hardware with good, frequently updated software and it get's high marks for local backup and syncing, picture storage, media server function, etc.
Syn
Reviewed in the United States on March 13, 2024
I am pleasantly surprised by how well this thing JUST WORKS. I haven't had to do anything to disable or bypass the usual "simplified-for-the-common-user" stuff I usually have to outsmart with most consumer electronics. If you're comfortable with any linux/unix system administration you will be delighted with what they've done with QTS. This device has far more features and options than I'll ever use for my simple RAID5 media server but it's nice to know those options are there in case I need them in the future.My Minor Gripes:1) You have to remove the case cover to swap drives. Not a huge ordeal for me; I don't anticipate having to swap drives very often.2) Noisy. I know the noise is coming from the HDDs but more chassis-design attention could have been paid to sound-dampening.3) There's an annoyingly stubborn anti-something sticker on the stock RAM I had to wrestle with when I upgraded the memory.
gatorengineer
Reviewed in the United States on January 1, 2024
This is probably my 5th NAS and its my first non-synology one. It rolls out firmware updates very very regularly, and its about a 10 minute process to reboot after a firmware update. Its mind boggling that a NAS can boot this slow.A NAS by definition especially at this price point is supposed to be easy. Havent seen a NAS in a while that you need a screw driver to open the shell on.If you look on line there is a youtube video of setting up this unit. Everything takes at least 5X as long to do as shown in the video. this is with 3x 8TB drives, so I am no where near pushing this thing.Give yourself a few hours to get it set up as well. Its not a friendly unit like a synology. If I werent this far into it, I would pack it up and give it back to them).
じぇん
Reviewed in Japan on August 19, 2023
他のUSBデバイスからQNAPにバックアップを実行すると、結構な数のファイルがバックアップされていないです。バックアップされない原因はわかっていません。注意が必要です。今後、調べたいと思います。
MBD
Reviewed in the United States on March 26, 2023
Please note, this is a long review, but I think it may hold some interesting helpful information for others to review. First off, I had to return the first unit that was shipped to me because it was DOA. Also returned an expansion card as it unfortunately does not fit this unit (didn't get that PCIe and NVme slots were different given the fact that the PCIe card had two Nvme slots and a fan. The replacement unit is so far is working fine (I will surely register for the 5-year warranty).Now the review of the unit itself. I understand why some reviewers called this a niche product (somewhere between home and business). For me it seems to be doing its job really nicely so far. Only 3 drive bays, but frankly that's all I need. I had an ancient Seagate Blackarmor 4 bay unit with 4 lightly used Seagate Barracuda 7200 1TB drives at 3Gbps (in its day [2012] these were considered NAS quality drives). Unfortunately, after hours of fiddling and research, I finally determined that I could only use this old unit if I went back to SMB1 security levels (something that is not recommended) but can be done in Windows 10-- if you know where to look to turn it off. How do I know it worked? I tried it and sure enough the Blackarmor was not only recognized but worked quite easily-- but not safe if I ever decided to connect to the internet. Hence, I researched and ultimately decided on the TS-364 by QNAP.I researched carefully if I could use my old 1TB drives and the info for the TS-364 clearly stated both 6Gbps and 3Gbps supported drives-- so I took a chance and it worked. To those drives I added 2x 2TB Nvme drives in both the available slots and bought a usb 3.2 hard drive enclosure for the remaining Barracuda drive to connect to one of the NAS's USB 3.2 ports. So far other than a dead Ethernet cable that was shipped with the replacement unit, everything is now working really well, and I am quite happy with the overall setup and performance.The USB 3.2 ports, ethernet 2.5Gbps and HDMI 1.4b ports are not the perfect combination. I would have loved another ethernet port and HDMI 2.x port, but frankly-- as noted above, I am a home user and at least for now, don't even foresee connecting the unit through HDMI. So overall I would give it a solid 8.5/10 and am currently quite happy with the purchase. I really don't think there is anything else out there that matches all the specs for the home/light business user (especially since I could reuse my drives.). There seems to be a lot of software aps for the QNAP device and the GUI (yes, I am showing my age) is really nice. Just make sure you register for the 5-year warranty. I may write QNAP and find out if they will replace the DOA ethernet cable that came with the second unit-- but probably too much of a pain as you can get Cat 5,6,7,8 cables for pretty cheap. You made it! That's the whole review. I hope it helps someone in their decision-making process. MD
DeejB
Reviewed in Canada on October 29, 2023
Admittedly was a bit gunshy at first with a 3-bay NAS, but it's been a few weeks and I don't regret one bit. I am moving over from a very reliable Qnap TS-419P+ that has served me for over a decade. Key highlights:- Great size - quite compact, although it is somewhat deep.- At first was running a little bit hotter than I expected. It is on the same shelf as my previous unit, but based on the depth the back was only a couple inches away from the wall. I did a bit of re-jigging and pulled it out a bit more to give the fan more airflow, and it's definitely running cooler.- Configured with 3x 12TB IronWolfs in RAID 5 config. I was a bit nervous about a more write penalty due to only 3 disks, but that has not been seen. I can max out and copy a full 2.5Gbps over the network and the disks more than keep up.- Running Emby Server for media services on it and it handles 4K transcoding like a breeze. The CPU is only pegging 3-4% when I do.All in all I am really pleased with this purchase and so far am not regretting going to 3 bay. Maybe down the road it could inhibit expansion, but I feel that's a long way off. Strongly recommended!