Cowboybob
Reviewed in the United States on May 10, 2024
After the purchase and use of 3 units, they work very well for organizing DVD/Bluray for easy access and use. They are sturdy, attractive and durable being able to slide on the floor and move as needed. They are time consuming to assemble but I expect that is why they are so sturdy and durable. They are rather attractive shelves and are well worth the purchase.
Josh M.
Reviewed in the United States on April 8, 2023
PROS:- Looks pretty nice once fully assembled- Higher load bearing weight than most other book shelves/casesCONS:- It's all made of particle board, which chips easily- Chipping occurs when you screw in screws during assembly- Parts machined inconsistently in factory, unacceptable number of screw holes did not line up on the one I got- Molding and backing also did not sit flush on the one I got- Exposed particle board facing the ceiling- Backing of unit is just cardboard- Wobbly when assembled, even worse on carpet- No spare parts includedREVIEW:My girlfriend and I both went to college for engineering. We put together model kits and do 3D printing as hobbies. We read the negative reviews on this product, and we thought, "These other people just didn't put their units together correctly. We can do much better."We were wrong. It's not the reviewer, it's the product itself.This product comes with 60 screws. The instruction manual says that all you need is a #2 hand screwdriver to assemble it. If screwing in 60 screws by hand sounds like too much of a hassle for you, then stop here. You'll also be using 59 finishing nails and a hammer to affix the backing cardboard to the unit. This admittedly reinforces structural integrity so the unit doesn't collapse in on itself, but it doesn't address the unsturdiness of the unit. Putting 10 LBS of force on the side is enough to tip it over. So they ask that you use an electric drill to affix an anchor strap into your wall. Lots of work, huh?We used only the prerequisite tools outlined in the instruction manual and followed all instructions perfectly. It took us 4 hours total.Assembly would've been much faster if the screw holes lined up properly. We counted 11 screw holes that were completely misaligned. We had to re-measure and then re-drill these 11 screw holes. At least 30 of the other 49 screw holes were not fully drilled. Most of these screw holes are for angle brackets that have to sit flush with edges; I had to pre-thread all of these before attaching angle brackets.We put it together correctly, but the fixed sectional shelf is inlaid by ~1/16". The horizontal molding is also offset by ~1/8" from the vertical molding. The cardboard backing comes in 2 pieces and is supposed to interlock perfectly. We measured the bottom and affixed it as level as possible. When we interlocked the top piece, the top stuck out on the very top right corner by ~1/16". We had to adjust this, which meant that more particle board is exposed on the back.And this is a minor complaint, but the instruction manual tries to be endearing by having flavor text blurbs for different steps. The last step says "time to go take a nap" which just adds insult to injury in my opinion.My black 5 shelf Basic Editions Walmart bookshelf cost less than half of this and was easier to assemble. It's wider and less prone to tipping on the same flooring, but it doesn't have as high of a weight limit per shelf. We wanted this to actually store BOOKS on.You get what you pay for with this. I'd rather have spent more for a real wood bookcase.
Steve Tremblay
Reviewed in Canada on September 15, 2022
Très bel article et assemblage facile.
Customer
Reviewed in Canada on July 2, 2021
I don't understand the comments about this being difficult to assemble, had it finished in just over an hour. There was a defective piece and I called the company who immediately sent me a new one out via courier, received it in Canada if four days - excellent service. The only caution is be careful when putting in the screws or nails since it's particle board underneath and can chip easily. We are very happy with the bookcase.
david
Reviewed in the United States on June 22, 2020
I specifically bought this bookshelf because I already have the Heritage Hill desk and lateral file cabinet, so natually this is the one I wanted to add to my office.LOOKS: This shelving unit has the same look as the other pieces to the Heritage Hill collection, so it fits in perfectly to the look of my office.STURDINESS: I'm not a big fan of the side panels because are not one continuous piece. It definitely is not very sturdy while you are trying to assemble it (more on that later) but once it is fully assembled and secured to the wall it seems very sturdy. I do not anticipate any issues.STABILITY: A wall anchoring bracket was included with the product, so when it's properly attached to a wall there will be no concerns over stability. They did not include a drywall anchor with the bracket, so unless you plan to screw this directly into a stud, you definitely need to have a drywall anchor on hand to use.ASSEMBLY: This is where it gets a little frustrating. I am no stranger to assembling pieces of furniture from kits like this. I understand why they have chosen to use the hidden screws and L-brackets everywhere, but it does add time on to the assembly. It probably took me about 90 minutes to assemble this product.The trim pieces that go on to the front of the shelves (around the sides, top, bottom, and fixed shelf) make the shelf look like a higher quality product, and the L-brackets you use to attach them have oval-shaped holes so that you can adjust the positioning of each piece of trim to make everything line up right. You can adjust the positioning so that you don't see any of the unfinished wood or have ugly gaps.Or so I thought! This trick worked fine for everything except the 3 adjustable shelves which also have a trim piece that go on the front, but for the life of me I could not get everything to line up properly. I read this in other reviews so I was prepared to do some troubleshooting and adjusting, but I could not get it to look right, so I just left these pieces off. You really don't need them. It makes the shelves easier to more around and it still looks great. The directions offer some "hints" on what to fix. There was a 1/4" gap between the edge of the shelf trim and the edge of the trim going down the side of the shelf. So the directions tell you to adjust the side pieces of trim to close the gap. Well the problem with doing that is after you adjust the side trim then the other edge of it no longer lines up properly with the edges of the trim piece of the fixed shelf.Another tip: You don't have to leave the thing laying on its back the whole time you are trying to screw in the hidden screws or the L-brackets. You can carefully rotate it onto each of its sides to complete the installation of all the trim pieces, and it actually makes it easier to make sure they are lined up properly to each other the first time. I was just careful doing this because it's not very sturdy while it's being constructed.They also include a touch-up marker in the package as well that really is the same color as the wood finish. I had a couple pieces that had minor scratches on them, probably from shipping. I had great luck with the marker by just coloring in all the scratches and then rubbing all around it with my finger. One larger spot needed this done about 3 times, but when I had finished, I really couldn't tell it was ever scratched, especially at the "normal viewing distance" I would normally see it from.
Customer
Reviewed in Canada on August 31, 2018
Although it looks good, the assembly instructions were not that good and so were the tools. It took a lot of time for 2 people together to put up the piece. There were major gaps between the side panels and shelves and inspite of all the efforts to gaps still remain. Considering all that it is way bit overpriced.
Customer
Reviewed in Canada on May 9, 2017
I have a set of Sauder Heritage Hill 5 Shelve Bookcases and needed more. Checked on line and found the exact match, ordered 3. Web site is easy to navigate. Received confirmation of order and advised delivery. We actually received delivery faster than stated. Wonderful service.
EKCG
Reviewed in the United States on January 8, 2017
Just finished putting this together and we're fully impressed.The product itself is exactly what it says on the tin, looks just like the photos. It takes a little bit of extra effort from your standard DIY bookshelf just because it has some extra decorative pieces, but we think it's worth it and that's one of the reasons we picked it out. Did have a MINOR bit of confusion since some of the decorative pieces weren't labeled, but they were easy to identify with the instruction manual.Which, let me just say, this is clearly a company who has seen the problems in the DIY furniture industry and has actually taken HUGE strides to make the whole experience easier on the customer and make the product sturdier. There are no bamboo pegs that might not even fit into their assigned holes, no weird turn-to-lock things that may are may not be tight enough to not unlock themselves, no ten different pieces of tiny hardware that barely look different from each other, and NO ALLEN WRENCHES.The entire piece can be put together with a regular screwdriver and a hammer (or just the screwdriver if you can't find the hammer and are determined enough, since you only need the hammer to tack on the cardboard backing); and because the structure's entirely put together with screws and because it's actually separated into two pieces, it makes the entire structure way more stable than your standard DIY bookshelf.The instruction manual is also not only EXCEEDINGLY, PAINSTAKINGLY clear about which way each piece should be facing and what hole you should be screwing it into, spelling it out for you when they can't just point it out on the diagram, or sometimes even doing both; it also comes with a little pre-measured spacer that you can cut right out of it to help you center the moldings on the shelves just right.And just as the icing on the cake, they also include a marker in the color of the laminate to fill in accidental scratches.We are extremely happy with this bookcase, and we'll be looking at Sauder products for future DIY furniture needs.
Amber
Reviewed in the United States on June 25, 2013
The bookshelf was very easy to put together. I give this a five star for more than one reason. One the quality of the booksheld itself is really nice, and secondly we had a minor problem with the bookshelf. When it arrived one of the long side boards was broken right in half, we contacted the company and they were extremely pleasant, apologetic and willing to take care of our problem immediately. They shipped us not only one but two new long boards, extra screws and new instructions. Their customer service went above and beyond what we expected and I am so happy that I purchased this specific bookshelf. It looks exactly as it does in the picture, there are no surprises. I am indeed confused how the one board got broken because the entire set was packaged so neatly and extremely tight. I can tell that a lot of care went into the packaging. Either way the problem was resolved immediately and I couldn't be any happier with my new addition!!