Mauricio Rodrigo Vilchis Díaz
Reviewed in Mexico on February 21, 2024
Ya tiene rato que la compré y en general está bien, pero desde el primer uso hace mucho ruido, también tiene el detalle de que el cable añade alimentación no es muy largo. Fuera de eso no está mal.
Trevor
Reviewed in Canada on December 15, 2024
It was broken when I got it.
LuzEli
Reviewed in Mexico on May 2, 2023
Cumplió las expectativas; el armado debe realizarse entre 2 personas.:)
Rick Hernz
Reviewed in the United States on May 11, 2023
I had a trusty ole' well-known brand, a hand-me-down, that I had used for several years. And then it became unfixable. I just wasn't sure I needed a new elliptical. But I still kept my eyes and ears open, even neighborhood garage sales, or bicycling around my old routes.Then I saw some reviews for this brand and was immediately intrigued. It looked like a good deal, and the pictures looked nice. And then my bootheels wanted to go wandering. Well, not bootheels, but athletic shoes.I've skipped a few steps, but I might come back and edit, if given time. The machine went together very easily. Not quickly, only because I took my time. It arrived earlier than I expected, so I still needed time to make space for it. Entirely my, doing. But the instructions are well-coded, laid out, and are almost impossible to misinterpret.And now the machine looks beautiful! Be sure you measure out the space fore it before it arrives. My home gym is in the garage, ad since I had very similar footprint for this before, it was not a problem.And it also sounds great, meaning very quiet. I listen to music or inspirational tapes during workouts any way, but, if you don't, it's not at all disturbing.And now I'm only slightly sore, but happy. So far, so good. I absolutely love this machine so far!
Jared Taylor
Reviewed in the United States on December 26, 2023
Mine was roughed up in shipping. Just be forewarned, if you're going to buy large heavy exercise equipment online, there's a good chance it will arrive damaged. I knew this going in, there's review after review about this happening to folks. I took the plunge anyway because I didn't like what the local brick and mortar places were offering.So the back plate was cracked and the speed sensor was also knocked off kilter. The machine doesn't need to a backplate to work but the speed sensor is a different story. If the machine doesn't detect you're using it, it'll just shut off after a few minutes. I'm handier than most and I don't believe in returning stuff if it can be fixed on your own. It's a lot of hassle and the thing you get back can also be damaged. So I disassembled the machine and realigned it myself. It's a little bitty thing in the back wheel, looks like a 3.5mm aux jack or something. Rotated it 10 degrees to the right, the thing started reading speed again and I was good to go.I makes a little noise using it but this thing will wear you out and you'll feel good using it. My experience so far.
Diana Baruffa
Reviewed in Canada on February 25, 2022
I’ve been dealing with this company and Amazon since December. Bought this as a gift and it does not work. They told me to send it back however it weighs a ton, came in pieces and delivered on a truck. They won’t pick it up and won’t return calls for help. Do not purchase from Sunny Health
Begirl 79
Reviewed in the United States on February 14, 2022
Ok so Im going to go over exactly what happened after receiving my elliptical. The box is EXTREMELY HEAVY, which is to be expected.Upon opening the box, there were parts everywhere... loose parts.. screws, washers, Wave washers. The package containing the small parts must have come open during shipment.I took a great deal of time trying to locate everything and confirm that I had the correct # of each item.Initially I was missing one of the wave washers and I actually found a very small screw that I couldn't locate on the parts list which meant it came off of one of the partially pre-assembled parts. And I could not figure out where it came from. I immediately utilized the customer support email and sent them a message including the model #, the name and part # of the wave washer that was missing out of the owners manual and a PHOTO of the little screw that I found unattached to anything. I sent the email on Feb 4th and was of course hoping for a quick response because at this point Ive got everything all over my living room waiting to be put together. On FEB 11th, I received a response from customer service who asked me for the PROOF OF PURCHASE (how do I have part #s from the owners manual to provide them to begin with? and why would I email them for help with a product I DIDN'T ORDER) MY SHIPPING ADDRESS (why?), SERIAL # AND PART NUMBERS NEEDED (already provided and one of them, the photo, I had already explained that I had no part # for it). No response regarding the photo I provided. So at this point 7 days later... I was super upset and trust me they now know it.The good news is that I continued to attempt assembly to see if the wave washer would magically turn up or if I would be able to figure out where that miscellaneous screw was supposed to go to. and whalah!!! I did find the wave washer and realized that the little misc screw went to one of the rear pedal assemblies. One side had the screw and one side didn't... so it all ended up working out for me because of my own persistence and patience... but I pray to God this elliptical lasts because I would hate to have to contact customer service again and get such terrible service. They clearly didn't read my email and I can't believe after getting a concerning email like that from a new customer they would respond with this "auto type" "impersonal" message showing no concern that I just spent $600 with their company and got a mess of a product at first.Now on to the finished product, which by the way took me 4 HOURS to put together. Part of that is due to missing parts that I couldn't locate at first. Assembly was fairly easy but time consuming.The Elliptical itself is amazing. I LOVE IT! Tension is good and fluctuates depending on the specific program chosen. The different programming options make it so nice to be able change things up and also work up to higher level programs as you get in shape. So far, I would highly recommend and will come back to update if anything changes. This product is sturdy, not loud at all and has a very smooth stride. Not sure if the pulse reader is completely accurate but I think its close.
DELIA C.
Reviewed in Canada on January 7, 2022
Great, sturdy elliptical.
A.M.
Reviewed in Canada on January 2, 2022
After two weeks of using it it has started making sounds like it’s an old one.Really disappointed 😔And ofc we both are way below the weight limit!
Chika
Reviewed in Canada on September 5, 2021
The elliptical Exceeds my expectations. The elliptical is very durable, quiet and relatively straightforward to assemble. It took about 45 minutes total for me to set it up in my basement. The elliptical is exceptionally sturdy, was worth every dollar. I chose the bigger unit, and it was worth the gamble. I am considering it my best sports equipment purchase this far on Amazon.
Rajesh
Reviewed in Canada on December 22, 2021
Definitely need 2 people for fixing and the instructions could have been even more clear. But not too hard to figure out and install them.I like the sturdiness and the stabilizer at the bottom really helps.Overall a very good machine for work out