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Troubleshooting
1. Channel key does not light----Check the AC power cord. Is it connected properly? Or change AC adapter to test.
2. Cannot receive response---- Please make sure the intercom set to designated channel? If not, be sure to release TALK when you are not speaking into the intercom. Also be sure to press TALK or CALL when the intercom is in MONITOR mode.
3. Cannot talk to another intercom---- Are both intercoms set to the same channel and code? Please make sure they are properly set up and that you’ve waited until the other user has finished talking.
4.Strong and continuous "beep" sound, static noise ----Move intercoms further apart to eliminate audio feedback. Or, change your intercom to another channel or code.
5. Unit doesn't work----Try the units in a different location. If the units work in a different location but not in your home, there may be a problem with your home concrete wall.
6. Cannot communicate----Confirm both units are set to the same channel and code when you want to communicate. Or, change locations by using Power Bank and moving to other locations for better reception and transmission. Or change the channel code.
Note:
1.The intercom system is a real-time communication system which has no memory or storage function. Because of this, you cannot receive any information while you are talking with others. Additionally, you cannot speak to another user if they are speaking at the same time.
2. Please note that you will need to set the same channel and code if you want 2 intercom stations to receive communication. It also means any other intercoms can also communicate if they have same channel code. For example, your neighbors may be able to interfere with your intercom system. We suggest setting another channel or code to avoid interference.
3. A tip for setting your home intercom system
For example, let’s say you have a 4 station intercom system for your home for different rooms. You can set all 4 stations with the same code A(code A, B or C are choices), then you set different channels for all 4 stations. In this case, you can just click a channel number to call others without set code because your codes are all the same. If your system receives interference, you can change it to another code for all of your stations without changing every station's channel making this a very convenient option.
4. Ensure 100% Satisfied: Please feel free to tell us if you have any questions or concerns about your purchase, we will assist you within 24 hours. We sincerely suggest that you can read User Manual before you use our intercom system.
BGN
Reviewed in Canada on January 5, 2025
The online instructions aided in setup, but we had no difficulties. So far, so good. All units worked properly
Eric Flich Redham
Reviewed in the United States on January 2, 2025
So, these Wulloo WL888 are essentially walkie-talkies. They are push-to-talk, not full duplex like a cell phone. That's ok. I wasn't intending to have long conversations using them. We have a multi room outbuilding. I don't always carry my cell phone and my wife doesn't like to spend ten minutes hunting me down just to ask a short question. The Wuloo multi station intercom system seemed like a solution. I thought I'd give them a try.The setup up is basically setting each unit's Channel and Code numbers. You push the Menu button. The Channel number starts flashing. You push the CH buttons as many times as needed to set a different channel on each unit. Pushing the Menu button again lets (requires) you set a Code number. I'm very unclear how to make use of the Code number, but it's there and most people will just use Code 1. Pushing the Menu button a third time sets the Channel/Code for the unit.I made no effort test the range of the intercoms, but I get a good strong signal over the 50 yards or so between our two buildings. The intercoms have a call-all-stations feature, the Group function. Push the Group button and the sender can be heard on all other units (at least units with the same Code). That's probably how we will use the intercoms most of the time, ie my will using her unit to find me.My middling rating results from the mind boggling clunky procedure you must use to call a single station. To call a specific station you must essentially follow the same procedure you followed to set the station's Channel and Code, but you as setting the destinations Channel/Code this time. For example, to call Channel 10, you would have to make 13 button pushes. The instructions are very vague about this. It took me a while to accomplish a single until call just because I couldn't believe anybody would design such a dumb interface. There are two button to set a channel. Why couldn't I just push the up or down Channel button to the right channel and push Talk?Knowing what I do now, for an situation where you need less than ten units, I would probably go with the Wuloo WL666 instead of the WL888's. They have a simpler, faster to use interface, have many of the same features as the 888's, and are less expensive. Or you couldn't just remember to carry your cell.
West
Reviewed in the United States on October 6, 2024
Well designed product. As soon as plugged in and powered up, they work fine. Instruction booklet included and clearly explains everything. So many channels and sub-channels that we now have no more radio interference from others.
Yasmine DiMora
Reviewed in Canada on October 22, 2024
it works good
DEBBIE
Reviewed in Canada on March 20, 2023
Perfect for our new home, we have them in the shops and on the third floor, works as expected, easy to set up and can turn the volume up or down. Grandkids love to you it, just speak slow and clear! Works great.
Flower Nut
Reviewed in Canada on October 29, 2023
After purchasing a 4 unit intercom system we had one unit that was not working right. We contacted Wuloo and in no time at all they sent us a replacement unit. Now everything is working exactly the way we need it to and I don't think I have ever dealt with a Company so quick to take care of it's customer's needs. They really deserve a 5 star Plus rating in my opinion! Small intercoms are subject to interference and are not perfectly clear sound wise but this is the best I have ever heard and used in this price range. When I worked an office years ago the commercial telephone intercom system there was only very slightly more clear than this one. An excellent Company to deal with.
Murray Robinson
Reviewed in Canada on October 19, 2023
Cme on time
Don
Reviewed in Canada on September 22, 2022
If you have several floors or a big home, use this. It saves your voice box.
Abdulla Helal Al Dahmani
Reviewed in the United Arab Emirates on March 2, 2021
Good product as described with good range and clear voice. Easy to setup and use.
Me_Only
Reviewed in the United Arab Emirates on May 2, 2020
completely satisfied, amazing product
Gary Popein
Reviewed in Canada on December 25, 2020
Of the 4 intercoms received 2 did not work. They appeared to be used as the protective led plastic was missing and the unit was dirty.....disgusting. Very cheaply made. Will be returned
SY AMP
Reviewed in Canada on September 13, 2019
If you want to call another station, you have to press buttons to det the dame channel. After calling, you have to press buttons again to redet back the channel. This is a design failure and is unacceptable by any user.
Customer
Reviewed in the United States on April 10, 2019
As retired Marines, my husband and I bought our dream home. Because we are still young, we didn’t expect to have problems with aching joints. Because our home is so big I thought we could benefit from an intercom system. This system was easy to set up and easy to use. It is very convenient and clear. My only suggestions is that it would be nice if the system used a rechargeable battery so that I could unplug it from the wall and have it sitting by me instead of having to go to it. Additionally, I wish changing the channel to speak to my kids individually were easier (turn dial or a one button push system). However, the makers of this system did include a group button, that allows you to speak to the other 3 systems all at once. I would definitely purchase this system again and recommend to all.
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