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Troubleshooting
1. Channel key does not light----Check the AC power cord. Is it connected properly? Or change AC adapter to test.
2. Cannot receive response---- Please make sure the intercom set to designated channel? If not, be sure to release TALK when you are not speaking into the intercom. Also be sure to press TALK or CALL when the intercom is in MONITOR mode.
3. Cannot talk to another intercom---- Are both intercoms set to the same channel and code? Please make sure they are properly set up and that you’ve waited until the other user has finished talking.
4.Strong and continuous "beep" sound, static noise ----Move intercoms further apart to eliminate audio feedback. Or, change your intercom to another channel or code.
5. Unit doesn't work----Try the units in a different location. If the units work in a different location but not in your home, there may be a problem with your home concrete wall.
6. Cannot communicate----Confirm both units are set to the same channel and code when you want to communicate. Or, change locations by using Power Bank and moving to other locations for better reception and transmission. Or change the channel code.
Note:
1.The intercom system is a real-time communication system which has no memory or storage function. Because of this, you cannot receive any information while you are talking with others. Additionally, you cannot speak to another user if they are speaking at the same time.
2. Please note that you will need to set the same channel and code if you want 2 intercom stations to receive communication. It also means any other intercoms can also communicate if they have same channel code. For example, your neighbors may be able to interfere with your intercom system. We suggest setting another channel or code to avoid interference.
3. A tip for setting your home intercom system
For example, let’s say you have a 4 station intercom system for your home for different rooms. You can set all 4 stations with the same code A(code A, B or C are choices), then you set different channels for all 4 stations. In this case, you can just click a channel number to call others without set code because your codes are all the same. If your system receives interference, you can change it to another code for all of your stations without changing every station's channel making this a very convenient option.
4. Ensure 100% Satisfied: Please feel free to tell us if you have any questions or concerns about your purchase, we will assist you within 24 hours. We sincerely suggest that you can read User Manual before you use our intercom system.
Deuce
Reviewed in the United States on February 2, 2025
Nice way to communication from room to room.
Neil N
Reviewed in Canada on September 3, 2024
Product has been flawless other than a small issue. Wuloo was OUTSTANDING for service. Fast and fair, with exceptional communication. I wouldn’t hesitate to buy additional items from them just in the service, but they can afford that I suppose by selling a terrific product. Well done!
Edward Gordon
Reviewed in the United States on August 21, 2024
used in 3 locations in our home to save steps to communicate with each other.
Gabor Kriss
Reviewed in Canada on November 22, 2024
Just an other junk, distorted voice, complicated use it, not a full duplex!! I returned it
rmcooper
Reviewed in the United States on November 7, 2023
We got these so my family could stop yelling at each other from all over the house. They are working well for us, but my only complaint so far is there is no volume control and if there is, we haven't found it yet.
AC
Reviewed in the United States on October 21, 2023
Intelligibility runs around 50%. Should be a lot better for what claims to be an FM intercom.
Mark H
Reviewed in Canada on October 19, 2023
The customer service from this company is outstanding. They replaced a defective cable immediately, no hassle, and even followed up to make sure everything was ok with the new cable. I would not hesitate to buy from this company again. The intercom works really well and has good range and sound quality.
Customer
Reviewed in Canada on August 14, 2022
Solid construction, good quality and excellent volume!
Bil G.
Reviewed in Canada on February 10, 2022
Just plug them in and all work. Just that easy!!
Bryan
Reviewed in the United States on January 15, 2022
Love the fact that I do not have to go downstairs or shout from the top of the stairs when I need to call someone that is in the basement or garage. The sound quality is clear and the setup was easier than I had imagined. The wireless capability is really great as it gives you lots of flexibility to place or move it as maybe your preference changes.
Simon Campagna
Reviewed in Canada on April 30, 2020
Où puis-je m'informer afin d'avoir une remplacement de l'appareil défectueux après seulement 6 mois d'usage. J'aimerais qu'on m'informe des procédures clairement. merci
Masonjar Customer
Reviewed in Canada on August 26, 2019
I ordered the set of three Wuloo wireless intercom units, one for the kitchen, one for the sunroom and one for our detached garage. It was easy to set up and to my amazement all three units connected beautifully and the volume and clarity was excellent! I was worried that the one in the garage would not interconnect well with the other two units, being in a detached building away from the house but all three work very well.
Kyla Noy
Reviewed in Canada on October 31, 2019
The sound quality isn't great - you have to push the button fairly hard and talk very loudly in order to be heard on the other end. They also feel very light weight - which wouldn't be a bad thing but in this case it just makes them feel cheap. Definitely not worth how much I spent on them
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