Shamsa
Reviewed in the United Arab Emirates on July 26, 2024
I requested a refund from Jan until July I did not receive my money back! The problem was the monitor only worked within few steps away once I stepped out the room the connection is lost.
Mohammed Nassier
Reviewed in Saudi Arabia on November 6, 2024
The battery of the monitor keeps dying no matter how long I keep it plugged. This is so frustrating, i only had the camera for 2 months
Customer
Reviewed in Mexico on April 9, 2024
Me encanta la resolución! Y la calidad del producto
Amazing
Reviewed in Saudi Arabia on July 18, 2023
Thank you
Jon B.
Reviewed in the United States on August 28, 2022
UPDATE (9/7/22):Eufy's customer service was quick to respond via email and, after I described the issues we were having and attempts we took to correct them, quickly sent us a new replacement monitor. I was on the fence whether to give this updated review five stars considering the issues that we experienced with our original monitor, but we really do love this product and I'm a sucker for great customer service. I still believe it is one of the best baby monitor options on the market, and I'm hopeful that this replacement monitor will last for years to come. If it doesn't, I'll come back with another update.ORIGINAL REVIEW:We've had this baby monitor for about 6 months and, up until recently, absolutely loved it. The sound and picture quality are great, even in low light. The wireless connection has great range and it HAD great battery life. Unfortunately, over the past few weeks it has started shutting down without warning, even while plugged in. No alerts, no beeps, it just dies silently in the middle of the night. What good is a baby monitor that you can't trust because it randomly stops working while you are asleep?This is apparently a common problem. There is a small reset button that, when pressed, will fix whatever software/firmware glitch is causing the excessive battery drain. Unfortunately, it is a temporary fix. We have had reset our unit now twice now over the last week. I will update this review once I am able to speak with someone from Eufy customer support.