Tried one or two other fax modem external devices before and they simply didn’t work. Ordered this one .. plugged it into open usb port and it works .. very well.

This fax modem was a GAME CHANGER For me! It gives me the flexibility to send a fax whenever I need to without complications. It's very intuitive, if you have basic technical understanding. I think most people in the modern world today would find it a "no brainer." The features are simple, yet fairly comprehensive to what you would want in a fax option. I simply plug it in to my landline connector and my computer and let it fly. I don't send a lot of faxes, so I don't need to leave it plugged up all the time. If someone needs to send me a fax, I just ask them to give me a heads up so that I can plug it in to receive. This is great for me because I don't fax all the time. If I did fax regularly, I would just dedicate the line to the fax. Easy Peasy!

Bought this to use on a Win 7 PC. Works great, easy install, just plug it in to the USB port and start the PC. I didn't have to use the little cd that came with it, the built-in Windows 7 drivers loaded right up and worked. All very smooth and easy. Also had previously installed latest version of PhoneTray (2.6.0) (the one on the diskette is ver 2.4). Hooked the modem up to my home landline and it does all that Phone Tray wanted (the Phone Tray program on the CD will update very nicely to Ver 2.6.0).I am trying to come up with a way to eliminate (or at least, reduce) the telemarketers and robo calls. On some days I get 25 to 28 calls. Most aggravating! Of course, I joined the state and federal no-call lists when they first started years ago. Filed several complaints with them. Didn't help much. Using an answering machine to screen all calls also helps a bit. Helps, but still getting a bunch each day.Anyway a few days ago called AT&T (my phone & Internet provider) to see how much additional I would have to pay to use the Caller ID service. Thought maybe I'd use PhoneTray or something like it to screen the calls. People there (went through 6 or 8 of 'em) told me the Caller ID service would cost "about" another $10-$12 a month, plus taxes, etc. They weren't sure. And they obviously didn't want to continue talking about it. Had enough dealings with AT&T over the years to know better than to just sign up. No way can I afford that on my little pension.They also told me that AT&T is currently running a program to allow the same Caller ID plus other stuff to be used on cell phones "to stop telemarketers and robo-calls" and it's "FREE"! But not on landline phones. It appears that AT&T is trying hard to get we landliners to give up and go cell phone. Also asked them about a Senior Discount or a Veterans Discount. They didn't even blush when telling me "No, but if you had a cell phone..." etc, etc. bla. bla.Well, I'm an old guy that has no need of a little carry-around computer with a telephone in it in order to stay in constant contact with everyone in the world. I have a family that frequently calls and I have friends that call. That's enough. Don't need a cell phone!! Actually, very few people do.Thing of it is, I worked in AT&T telephone offices installing and modifyng their switching equipment for over 10 years and I know what they can do. AT&T has the capability to completely stop the telemarketers and robo-callers and all the other stuff. All those computers they have would bring it to a halt pretty quick. We need to get our politicians to get on the ball and do some pushing. That's what we pay 'em for!Anyway, this little modem works great and the Phone Tray program is terrific. Just one minor flaw in Phone Tray. It appears to have been abandoned. There is no support page on the website and there it also says they no longer sell the program, but they generously allow us to download the latest version for free. I think the cell phones put them out of business, too.But, it's not a total waste for me, I'm going to use the Program and the modem as a phonedialing program like the cell phones have. And if AT&T ever decides to do the right thing and allow we landliners to have free access to the "Caller ID" service, I'll already be set up!!By the way, If you need a good PC modem, get this little unit. It's really easy and does a good job.------------------------------------------------------------------------------------------------------------------Followup: (this is starting to look like a novel!!)It's now about six weeks or so since I wrote the above and the little modem still works just fine. However, I can't say the same about the Phone Tray program that came with it. Turns out it really is just a "trial" program (both the one on the cd and the copies that can be downloaded from the internet, all versions) which expires and just stops!!. It says on the Phone Tray website that it has been basically "abandoned" and there is no place to pay for a full version. Tried everything I could think of, but finally gave up.Back in "olden times" (as my great grandaughter says) most all modems were sold with a working telephone program bundled with it. The Phone Tray program looks to be very complete, with lots of options. But I don't want to re-install and re-configure it every 30 days or so. Which makes the little modem useless for me. I finally decided to use the modem for a "dialer only" so I could get some use out of it. Not so easy. Finally found Phone Dialer Plus, an old DOS (or Win 95) program written with Borland Paradox and apparently "touched up" over the years for all later versions of Windows (including my Win7 Home). Anyway, it does all I need to select a prewritten record and use the modem to dial the phone.My problem with the robo calls, etc. isn't solved but I'll just let my answering machine deal with 'em till they finally give up and take me off their lists or the politicians do their jobs and force the telephone companies to stop 'em.

My all-in-one printer doesn't have the ability to fax which is the reason for purchasing this USB Fax modem. I plugged it into my PC. Windows 10 recognized it so I didn't need to use the mini CD that came with it. I used the Windows Fax app to test it. It failed sending the first time (I have VOIP). Second time it sent successfully and was able to receive a fax back.Overall, I'm satisfied with this product.

Simple to install works really well right off bat. 2 programs I use to program entry systems, perfectly right off the bat.

In our rural location, internet connection choices are limited. We've been on dial-up for 20+ years and have learned how to optimize our EarthLink service so that our needs are met (no, we're not needing to download movies, games or music). This modem works well and customer service is excellent.UPDATE 2018: Still working great with our Windows 8.1 laptops. If you're on dial-up...here's what you can do to optimize:1. Avoid Windows 10 (bloatware, forced updates, surveillance!)2. Remove/disable everything you don't need (all automatic updates/software downloads, protections, apps not needed, etc., etc.)3. Be careful where you go and what you download (important if you turn off protections)UPDATE LATE-2019: still running well on two Dell Inspiron Windows 8.1 laptops, and we've learned:1. EarthLink's dial-up software became obsolete so we're connecting directly, using the modem's software.2. After much research & experimentation, I found that in addition to the above listed actions...if you're using Internet Explorer 11 with Windows 8.1...it's best to give it a full tweak. I found the best & most current directions at wikihow.com...search for "How to do a Complete Internet Explorer Optimization".3. After performing "Restore Advanced Settings"...do a review of the settings and unclick what you don't need, for example: I don't need "Play Animations" and "Play Sounds".4. Under Security (under Internet Options-Advanced tab), enable all SSL & TLS options.5. If you're getting "this page can't be displayed" error, also under Internet Options-Advanced-HTTP Settings...disable/uncheck SPDY/3 and compare results.6. If issue continues, recheck SPDY/3 and uncheck "Use HTTP 1.1", leaving "Use HTTP 1.1 through proxy connections"7. Experiment with checking/unchecking the two HTTP 1.1 & SPDY/3 options.!8. Be sure to click "Apply" with each step that shows this feature.9. Restart10. If issues persist...consider switching to a different browser, e.g. Firefox (I've been considering this for years!).UPDATE 2020In addition to the above suggestions...if issues persist or if you seek improved performance...contact your internet service provider re: new dial-up access #s (the one I was recently given is running faster than previous #s!!).With attention to details...my updated systems are proof that dial-up remains a safe, low-cost, and viable means for connecting to the internet!