Your cart is empty.
Your cart is empty.Haidy M.
Reviewed in Canada on March 5, 2025
The item is working well, and the seller's service was fast and helpful.
Ray Maxwell
Reviewed in Canada on March 30, 2025
faulty: but guarantee service with replacement provided was spectacular! Thank you, Alyssa.
Johnny Walton
Reviewed in the United States on March 17, 2025
When I installed the color cartridges, my blue became green. I contacted SmartInk support using the QR code on the cartridge. Alyssa and Alex were great to work with. Alyssa is shipping replacement cartridges I should have this week. Great service with no hasssle!
Pearl Allen
Reviewed in Canada on February 8, 2025
It was exactly the right product for our printer
Moheet
Reviewed in Canada on February 21, 2025
Product delivery on time, properly packaged., competitive pricing definitely buying with them again
Robert Salsbury
Reviewed in the United States on January 20, 2025
looking to save some $$ but feared the effort would cost me money.smart Ink handled the problem at their expense. Thank you.In addition to the prompt response, the replacement cartridges worked perfectly on the firstinstallation attempt. Thanks again.
Shawne Mohl
Reviewed in Canada on April 16, 2025
Amazing product! Works great in my printer. So nice to find these toners and save so much!
Manitou
Reviewed in Canada on April 15, 2025
Package came quickly, easy to follow instructions. I kept getting an error message so reached out the online chat. I was helped by Ben who answered right away. After hearing about my issues he sent out a new set of cartridges. Happy with the service so far!
Alain
Reviewed in Canada on September 7, 2024
Kevin give is a good support for one of the inker that does not work... Everything is fine : thanks. !
Laine
Reviewed in Canada on September 13, 2024
Printer keeps saying it’s not compatible because the cartridges don’t have HP chips, every option given provided on the instructions isn’t working and the stupid things squeak when the printer is starts initalizing.
Jaime L Chehova
Reviewed in the United States on August 9, 2024
i purchased the toners in March and first went to install them in my printer today. Unfortunately something is wrong with the chips and the toners are not syncing with the printer. i wanted to return the items but the return date is past. i tried calling the customer service number and was told that all representatives were in Ukraine.How can i get this matter rectified? Very unsatisfiedHelen Krantz
Darrel Ervin
Reviewed in the United States on August 2, 2024
Had no problems with 1st set I bought a year ago. The set I just bought in May did not work. Kept getting low toner and no printer found. Contacted support and Valerie was so quick to send replacements. I will know in a couple of days if they work! Great customer support!UPDATE: Received the replacement cartridges and everything is working fine now. Again, great support. I will be purchasing my cartridges here from now on!
John R. Clark
Reviewed in the United States on November 16, 2023
GOOD NEWS: Smart Ink sells HP-compatible toner cartridges at a great price. Their toner quality seems identical to the original HP toners that came with the printer.BAD NEWS: After a few weeks of use, the Smart Ink toners failed to be recognized by my HP printer, likely after to an automatic update of HP-printer firmware.GOOD NEWS AGAIN: A call to Smart Ink Support was immediately answered, and guidance kindly given. As advised, I then complied a couple pieces of needed information including proof of purchase and emailed all to Smart Ink. Seemingly within minutes, I received an email response with mention that new toner cartridges were in express mail.BEST NEWS: Smart Ink seems a good company with a mission to supply high quality toners that are HP-compatible and far less expensive than HP-toners.Given that HP would rather they be sole supplier of toner cartridges, I am not surprised that companies like Smart Ink encounter incompatibility issues at times of HP-printer firmware upgrades. Smart Ink seems accepting of this problem, is VERY RESPONSIVE and understanding. New HP-compatible toner cartridges are in the mail that should be compatible with latest HP-printer firmware.
Recommended Products