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Sara Medina
Reviewed in Canada on March 31, 2025
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Maya
Reviewed in the United Arab Emirates on March 30, 2025
Worst monitor and camera combo ever. The monitor constantly says it’s unable to play the video feed even if I’m standing outside the room and clearly in range of the camera. I’ll click the retry button and turn it on and off multiple times and the video will not connect. It’s so unreliable and extremely frustrating. It will also disconnect randomly throughout the night even though I am in range of the camera. It’s awful.
Jasmine Scopazzi
Reviewed in Canada on March 3, 2025
Easy set up, great camera, small lag from when your baby start fussing to when the monitor signals. Overall love it!
dalia najeeb
Reviewed in Saudi Arabia on March 2, 2025
The product received was opened and messed up
yet another reviewer
Reviewed in Canada on March 13, 2025
Great camera, but just be aware that the gooseneck mount only comes with the E21.
Ibrahim Albaragheethi
Reviewed in Saudi Arabia on February 8, 2025
I am truly impressed with the video quality of the Eufy Baby Monitor E21. It’s a must-have for parents seeking peace of mind, especially when in another room away from the baby. The clarity and reliability of the monitor make it easy to keep an eye on your little one without any worries.One of its biggest advantages is that it runs in hybrid mode, meaning it works even without an internet connection—perfect for travel! The included monitor is incredibly handy, featuring a charging dock for convenience. Plus, the crib stand adds extra flexibility.While the camera doesn’t notify you when the battery runs out, this can easily be resolved by keeping it plugged into power. Overall, it’s excellent value for money and a great investment for any parent!
bernard
Reviewed in the United States on February 21, 2025
This upgraded camera and monitor is awesome!! I had the 2 previous versions for years but this new one has amazing features, Crystal clear picture and an awesome app to go with it! I am so so pleased they finally did a major overhaul.
Kathleen
Reviewed in the United States on February 14, 2025
This is my second Eufy baby monitor that we have had in the last 2 years. Our original one (the older model) began to lose connection so I decided I wanted to upgrade to the WiFi model. The picture quality is excellent and the screen size is perfect. To my disappointment, the camera did start to lose connection and would only reconnect if I would go in to my son’s room and power the camera on and off (similar to other reviews),After dealing with this issue for a couple weeks I reached out to their customer service to request a replacement. They were extremely understanding and had a replacement to me the following day and provided a return label for the camera that was disconnecting. The replacement was disconnecting almost immediately so I was obviously very irritated at this point and requested a refund. Their customer service was very responsive and apologetic and was willing to refund me and take back both cameras.Luckily before I returned the camera there was an update that came out to fix bugs and connection issues. Since that update we have not lost connection one time. I contacted customer service again with an update and they were happy that it was now working and want to review the camera that was malfunctioning to find the root of the issue to make quality improvements.I was ready to leave this brand but because of their customer service and their ability to acknowledge the issues and wanting to make improvements, I will remain a Eufy customer for all of my baby monitor needs.
pete
Reviewed in Canada on January 10, 2025
This baby monitor is finally an up to date camera that surpasses other cameras that is lacking in this product space, every other company IMO is far behind considering today’s technology, and overpriced compared to this. Everything works great, no complaints. As for the others who complained about the connectivity issues, I personally have not experienced them.
sapphire57
Reviewed in Canada on December 20, 2024
Easy set up & great camera!
Paymon A.
Reviewed in Canada on December 11, 2024
Edit:We had the unit and initially had the wifi feature on. However, after turning off the wifi of the base unit, we have struggled with poor signal quality. The receiver can only pick up the signal less than half of the time, even when the receiver is Original:Overall we are quite happy with the E21. It has a high quality camera with nice features. The base is high quality as well. The main criticism we have about the monitor is the flexible/gooseneck arm that is included with it. It does not do a good job of holding the camera up. It constantly leans over to one side. This was one of the reasons we opted for the E21 over the E20, so we are a little disappointed with that
Canadian Girl
Reviewed in Canada on November 28, 2024
This review is for the eufy Baby Monitor. The first thing I really liked is the quality of the video. I was surprised at how clear the video is and that you can see small details when you zoom in. I also liked the pan and tilt functions and how smoothly they work. Another thing I liked was how clear the sound is; I wasn't expecting that.I found this easy to set up and use. I'm using this strictly when I'm at home to monitor my dogs. We're dealing with behavioral issues, and having the monitor with me has allowed me to verify which of our dogs is the "culprit." The monitor itself is lightweight, easy to use, and so far durable (I dropped it twice so far with no damage). This comes with a number of functions, including alert and sleep mode.You can also use this when out of the house by installing their app. I am not using the app but did confirm that I could download and use it. FYI, I could not download the app on my husband's old phone, but I could on my newer phone. For those wanting to use in a stationary position in a higher location, you can hang this up. Overall, this seems well-made, and I rate it a 4.5 out of 5.
Heather
Reviewed in Canada on November 13, 2024
The Eufy E21 is a well made baby camera and monitor system with lots of bells and whistles. It also features small quality of life improvements over its predecessor, the Eufy Spaceview.The camera itself is about the size of a soda can, but shorter. The camera is 4K, has black and white night vision, a 120 degree wide angle lens, 8x zoom (digital not optical), a built-in battery, and can pan about 330 degrees. It features a microphone that sticks out from a flexible wire. Note that the camera has some heft to it and the wire may be tempting to yank on with curious, small hands, so be sure to keep the camera far away from your child.The microphone features automatic noise cancellation to filter out noise from fans or traffic. It's not perfect but it seems to reduce most background noise to a low "white noise" like drone.The kit comes with two mounts. One of the mounts allows you to mount the camera horizontally or vertically. The crib mount's goose neck sticks out the back of the mount so if you plan to mount it on the backside of your crib, you need to make sure your crib is far enough from the wall to let the mount squeeze in there. Thoughtfully, the mount is fully padded with silicone on the grip and the top of the screw. Again, both mounts do not have integrated plugs or panduits for the power cable so wires will be sticking out of the camera, so care must be made that the wires are not accessible to your child. Unlike the Spaceview, the E21 does not come with a shelf mount, however I think these two options are superior.The system allows you to view footage on your smartphone with the Eufy app from anywhere in the world, if you have the WiFi enabled. Unlike some systems, you can view the live stream on the baby monitor and the smartphone app simultaneously.The baby monitor now has a thick, weighted base that lets it stand up by itself vs. the Spaceview's skinny kickstand. This also makes the monitor a bit easier to hold - sort of like a video game controller. The buttons have a very shallow travel but when pushed give a satisfying click. The monitor has a 5" screen vs. the Spaceview's 6", but this also makes it more portable. Like the Spaceview, you can play preset songs and lullabies from the monitor to the camera. The monitor can be charged by simply placing it on top of the included charging dock, which is great when it's 2am and you really don't want to have to fiddle with a USB cable.The really impressive thing is the portability of this system. The camera communicates with the monitor with Bluetooth by default. That means that if you don't turn on the WiFi, it does not connect to the Internet and you do not need a subscription to view live footage. Combined with the long battery life of both camera and unit, you can pack both for a trip and set them up at your destination within a minute.
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